Getting started
You can start managing your workflow in just 2 steps.
Install: Get the OCWA plugin from the Figma Community.
Launch: Open your Figma file and run the plugin.
Collaborate with your Team
Share: Simply give your teammates "Edit" access to the Figma file.
Connect: When they launch the plugin on the file, an access request is sent automatically.
Approve: As the Owner, you can accept or reject new members in Settings > Members.
Roles & permissions
Available Roles
Viewer: View-only access. Can check status assignments but cannot make changes.
Editor: Can update statuses, add comments, and assign items to team members.
Admin: Includes all Editor permissions. Can also manage team members (approve/remove) and delete "Missing" objects.
Owner: Includes all Admin permissions. Has full control over billing, payments, and workspace settings.
Pricing
Free — $0 / month
Seats: 3 Total (You + 2 Teammates)
Active objects: Max 30
Invites: Invite up to 2 teammates to try collaboration.
Note: To manage or remove members, please upgrade to Team.
Over-limit: Read-only mode (Editing blocked until you reduce objects).
Team — $40 / month
Seats: 10 Total (You + 9 Teammates)
Active objects: Max 100
Trial: 30 days free (Credit card required)
Over-limit: Read-only mode (Editing blocked until you upgrade or reduce objects).
Studio — $90 / month
Seats: 25 Total (You + 24 Teammates)
Active objects: Unlimited
Trial: 30 days free (Credit card required)
What “Active objects” means
Active objects are objects that:
have a server record, and
have a status other than UNISSUED.
Important: Objects marked as "Missing" (unsynced items) ARE included in the active object count because their data is preserved on the server. To free up quota, please delete them permanently via Settings > Missing Objects.
What “Missing” means
An object that exists in our cloud database but is no longer found in your current Figma file (e.g., you deleted the layer in Figma).
Important: "Missing" objects still count towards your Active Object limit because the data is preserved on the server. To free up quota, please delete them permanently via Settings > Missing Objects.
Billing, trials, and cancellation
30-Day Free Trial:
The trial is applied automatically the first time you subscribe to a Team or Studio plan.
Important: The trial applies to your account (Organization), not per Figma file. It is a one-time benefit per owner.
A valid payment method is required to start. Unless canceled before the 30 days end, it will automatically convert to a paid subscription.
Upgrades & Changes:
Upgrading (e.g., Team → Studio): Features are unlocked immediately. You will be charged the prorated difference for the remainder of the current billing cycle.
Downgrading: Changes take effect at the start of the next billing cycle.
Payment Failures:
If a payment fails (e.g., expired card), we provide a 30-day grace period. Your data remains safe, and you can update your card details during this time. If payment is not resolved within 30 days, the subscription will be canceled.
Cancellation:
Cancel anytime via the Stripe Customer Portal settings. Your access remains active until the end of the current billing period (or trial).
Refunds: Payments are non-refundable. We do not provide prorated refunds for partial months upon cancellation, except where required by law or in case of billing errors.
Data, security, and external connections
This plugin uses a backend service (Supabase) for authentication and cloud sync.
External services
- Supabase: authentication and cloud sync
- Stripe: billing and subscription management
Data we store (examples)
- Workflow data (status, assignee, comments, history)
- Figma identifiers (file/node/object IDs) required for syncing
- Payments are processed by Stripe. We do not store full card details.
Security (high level)
- Encryption in transit (HTTPS)
- Least-privilege access for internal operations
- Access control: Supabase Row Level Security (RLS) enforces per-organization data access at the database level.
- Auth: Requests are authenticated using JWT-based sessions.
Support
- Email: support@arx.institute
- We typically respond within 1–2 business days (in most cases).
- Bug reports / feature requests: email us at support@arx.institute
- Helpful details: Figma file link (if possible), screenshots, steps to reproduce, and the time the issue occurred.
Data deletion & retention
- To request account deletion or data deletion, contact support@arx.institute
- We will respond within 1–2 business days (in most cases) after confirming your request.
- After deletion is confirmed, we will delete relevant account data within a reasonable period; backups may persist for a limited time as part of standard infrastructure operations.
FAQ
Do I need an account?
Yes. Simply launch the plugin and sign in to create your secure account. This enables cloud sync and team access.
Do you charge inside the plugin?
No. All payments are processed securely via Stripe on an external page. We do not store your credit card information.
Can I get a refund if I cancel early?
Generally, no. Subscriptions are billed in advance on a monthly basis and are non-refundable. You will retain access until the end of your current billing period. Exception: If we (ARX.INSTITUTE) discontinue the service entirely, we will stop future billing and provide prorated refunds for any prepaid annual terms.
What happens if my payment fails?
Don't worry, your data is safe. We provide a grace period (approx. 30 days) for you to update your payment method. During this time, you will retain access to your data. You can update your card details anytime via the "Manage Subscription" link in the plugin settings.
How do I invite team members?
It's simple. Just give your teammates "Edit" access to the Figma file. When they launch OCWA, they can send an "Access Request". As the Owner, you can approve these requests in Settings > Members. (No email invites required!)
What happens if we exceed limits?
Member Limit: You will be unable to approve new access requests in the Member Management settings. To add more teammates, you must upgrade your plan.
Object Limit (Free/Team): The plugin enters Read-only mode. You can still view statuses, but editing is blocked until you upgrade or delete objects to fall below the limit.
Studio: Includes unlimited active objects.
Can we remove invited members on Free?
No. The Free plan allows you to add up to 2 teammates (3 total seats) to try out collaboration, but member management is locked. To remove members, please upgrade to Team.
What is a "Missing" object?
It is an object that was previously tracked but is no longer found in the current file (e.g., deleted or replaced). Missing objects are excluded from your "Active object" count.